CRM – Customer Relationship Management
Customer Relationship Management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.
Key Features of this CRM are:
- Lead Management – You may take your client’s follow-up and create their next follow-up date or set a reminder in Google calendar or iPhone calendar.
- Client – Once your lead gets converted into your business, that lead will be categorized as a client.
- Appointment – In this CRM Appointment module plays a very important role. You may create an appointment for your client/customer. You will get notification of your appointment reminders.
- Employee – You can add your employees and give them their roles accordingly to perform.